Help

Questions, answered

About the attars, delivery, payment and returns.

The attars

Are Avjentic attars alcohol-free?

Yes. Every Avjentic attar is 100% perfume oil with no alcohol, which makes it suitable for traditional use and for sensitive skin.

How long does an attar last on skin?

Most of our attars stay for 8 to 14 hours; Oud Al Amiri for 8 to 12 hours. It depends on your skin, the weather and how much you apply.

How do I apply attar?

Roll it once or twice on pulse points: wrists, the side of the neck and behind the ears. Do not rub it in. Attar is concentrated, so go lightly.

How should I store it?

Away from direct sunlight, in a cool and dry place, with the cap closed tightly after each use.

What is inside the gold cap?

A steel roll-on ball over 12 ml of perfume oil. The gold dome screws on top to seal it.

Which attar is for me?

Take the three-question quiz on the home page, browse by mood in the catalog, or message us on WhatsApp at +91 98963 33037 and we will help you choose.

Our fragrances

What is Oud Al Amiri?

A royal oriental oud for people who like bold, powerful scents: Assam oud on top, sandalwood and leather at the heart, pure oud at the base. Good for formal events and evenings.

Is Oud De Rosemine for men or women?

Both. It blends fresh rose, pineapple and jasmine with oud, musk and patchouli, on a base of sandalwood, vetiver and vanilla. It suits weddings, evenings and festive days.

What are top, heart and base notes?

The layers a fragrance unfolds in. Top notes are the first impression, heart notes are its main character, and base notes are the deep foundation that stays longest.

Where are Avjentic products made?

In India. Our attars are made for us by Fragrance and Fashion (licence GC/1880) and our bakhoor by First Choice Fragrance.

Orders and delivery

How much is shipping?

Shipping is ₹100 per order, and free on orders of ₹2,999 and above.

When will my order arrive?

We dispatch in 3 to 5 business days. After that, delivery takes 3 to 5 business days to metro cities, 5 to 7 to the rest of India and 7 to 10 to remote areas, Jammu and Kashmir and the North East.

Do you offer cash on delivery?

No. All orders are prepaid by UPI, card, netbanking or wallet.

How do I track my order?

Enter your order number on the Track order page (avjentic.com/track). It is on your confirmation page and payment email, and looks like AVJ-261106-40817. Once the order ships, the page shows the courier, the tracking number and each scan until delivery.

Do you ship outside India?

Not at the moment. We ship within India only.

Can I return an attar I do not like?

For hygiene, opened attars and oils cannot be returned. If an item arrives damaged, leaking or wrong, report it within 48 hours with an unboxing video and we will replace it free.

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